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My New Book Coming Next Month

I'm very proud to announce that my new book "SharePoint Architect's Planning Guide" from Packt Publishing will be released on September 9th!  I'd certainly appreciate you taking a look.  I hope it brings lots of value to those looking to leverage SharePoint in the Microsoft cloud!

Amazon and PacktPub pre-orders available now  


Packt Publishing

We'll look at SharePoint as a tool, a platform, and as a connection point.  We'll also explore the adoption and change management aspects associated with a move to SharePoint Online.

  1. Understanding Classic versus Modern SharePoint
  2. Migration options and considerations
  3. Modern Options for Customizing SharePoint Online
  4. Understanding M365 Groups as the Foundation of Collaboration
  5. Magic Tool in the Toolbox - Integrating SPO with Other Collaboration Tools
  6. Making SharePoint More POWERful
  7. Up with Hubs, Down with Subs - Planning Hub Sites
  8. The Mega World of Metadata
  9. Keeping Things Secure - Permissions, Sharing, and DLP
  10. The Human Side of SharePoint

Your Own Personal Speaking Coach

I have an assignment for you.  You're going to be giving a presentation to a group.  Did your blood pressure just increase a bit?  Glossophobia is the fear of public speaking and over 2/3rds of people say they suffer from it.  Many years ago, I was able to witness it first hand as I taught public speaking to college students.  

Their apprehension was justified.  There was a lot for them to focus on, from organizing the content well to reading from note cards to delivering the speech with good verbal and non-verbal skills.  It was always rewarding to see the students grow in confidence and comfort throughout the semester as they learned a few tools and skills to become better speakers.

Now, about that assignment.  Unless you're giving a TED talk, there is a high likelihood that speaking to a group today is done remotely using tools like Microsoft Teams .  Many of the dynamics are different than speaking at a podium in front of a group in the same room.  Nonverbal delivery is severely limited.  We mostly show just our head and shoulders if our video is on at all.  If our attendees have their videos turned off, we can't react to their nonverbal signals.  

Perhaps the most important aspect of your assignment, if delivered remotely, is the quality of the content you present and how effective you are with your words and your voice.  One thing I always worked on with students was to be aware of their pacing, their language, and the use of vocalized pauses (like uh, um, you know, etc.). That's a hard one because they are so natural but they can be very distracting.  

Speaker Coach to the Rescue

I didn't realize how many of those I still used until I started using a feature that is currently in public preview (GA any day now) in Microsoft Teams called "Speaker coach."  Don't worry, a buzzer won't go off each time you say um, but you can learn a lot about your speaking habits.  Here's what I saw in a report generated after a meeting I participated in last week.

Speaker coach also provides live feedback during your meeting that is only visible to you. It's like having your own personal speech professor, though not as handsome as the kind you might have had in real life.  Plus, the feedback from this coach is private to only you, not the rest of the class.  

As you can see above, there are 6 categories that Teams will listen for and show you exactly where those were used on the timeline of your meeting.  That can be really handy if you recorded the session and can cross reference.  When we click on one of the categories, we can drill down into the details.

So, uhh... I need to, like, slow down, you know.  PowerPoint has had a similar capability for a while (formerly called Presenter Coach) but I'm excited this is now part of Microsoft Teams.  For one, I don't have to be presenting from PowerPoint to get the advantage.  I can also enable speaker coach to listen to me on every meeting, not just the ones where I present.  

Let me show you how to get started.

First of all, an admin must set the policy  to allow the feature and you may need targeted release turned on for you and be running the preview version of Teams until this goes GA. From what I've seen so far, speaker coach can only be enabled the first time from a scheduled non-channel meeting.  It wasn't showing up for me with Meet Now or a meeting scheduled in a channel.  Once you enable it the first time though, there is a toggle switch on the report allowing you to automatically start Speaker Coach in all meetings.  

You'll get a pop up to review your report when you leave each meeting.  You can also go back to the meeting's chat at a later point and find a Speaker Coach tab at the top.  Again, this is private, so all 20 participants in a meeting, for example, might see the tab if they have the feature enabled but each person would only see their own.

You can learn more here -

What's in it for me?

Why is this feature important?  From managing change, to delivering IT projects, to building community among co-workers and customers, our ability to communicate effectively is foundational.  A tool like Speaker Coach can help us to be more mindful of how we speak and ultimately convey information and meaning.  No grades attached, just good advice that I can use to achieve more!  Class dismissed.

Reflections on Juneteenth

One of the first assignments I received joining Microsoft last month was to reflect on Juneteenth and note any insights.  Admittedly, aside from hearing the term a few times in recent years, I had little appreciation for the significance of the day or what it represented. I think I could've given you the one sentence answer as to what Juneteenth was, but that answer would've been short on both fact and context.

Juneteenth is at least in part a celebration of substantial change so in my mind, these thoughts took shape around the concepts of managing change. I'm sure my perspective is still alarmingly narrow, but I wanted to record a few of the insights that struck me as I read the history of the day itself and the events that led to its inception.

Change without awareness isn't change at all. For two and a half years, the change that was enacted with the Emancipation Proclamation didn't exist for many enslaved people because that liberating truth was unknown at best or hidden at worst. 

Change needs authority to be successful. The announcement in Texas was made by a general of the Union army. One can only assume slaveholders knew of the proclamation, likely scoffed at it, and certainly concealed it. It took the force of winning the war and the perceived might of the Union army to enforce a proclamation made many months before.

Resistance to change can be from those experiencing it or those who seek to control it. It seems to me significant that that General Order 3 was announced in Texas because so many slaveholders had fled there from other southern states during the war, leading to an enslaved population of 250,000 people in Texas in 1865. Clearly those invested in exploiting slave labor did all they could to delay change.

The words used to describe change often don't reflect the full reality. A line in the text of the order read in Texas states "all slaves are free. This involves an absolute equality of personal rights and rights of property between former masters and slaves." This was obviously not true in any real sense at the time it was read. In the years that followed, fueled by Andrew Johnson, laws in the South were quickly enacted to keep the potential of that statement from being fully realized.

Change may start as a splash but continues as ripples. The Emancipation Proclamation is the big bang but the universe it created has been expanding ever since. Not only was there a lag between emancipation and 6/19/1865, but slavery was still legal in a handful of states including my beloved Kentucky until the 13th amendment was ratified in December 1865. So, there was a three-year period in some Union states where slavery was legal after its end was proclaimed. 
We are still in the wake of that change event today as the struggle for equality and efforts at equity are ongoing, and in many cases being fought anew.